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NI Services and Support

NI has the services and support to meet your

needs around the globe and through the

application life cycle – from planning

and development through deployment

and ongoing maintenance. We offer

services and service levels to meet

customer requirements in research,

design, validation, and manufacturing.

Training and Certification

NI training is the fastest, most certain route to productivity with our

products. NI training can shorten your learning curve, save

development time, and reduce maintenance costs over the

application life cycle. We schedule instructor-led courses in cities

worldwide, or we can hold a course at your facility. We also offer a

professional certification program that identifies individuals who

have high levels of skill and knowledge on using NI products.

Professional Services

Our Professional Services Team is comprised of NI applications

engineers, NI Consulting Services, and a worldwide NI Alliance

Partner Program of more than 600 independent consultants and

integrators. Services range

from start-up assistance to

turnkey system integration.

OEM Support

We offer design-in consulting and product integration assistance

if you want to use our products for OEM applications. For

information about special pricing and services for OEM customers,

Local Sales and Technical Support

In offices worldwide, our staff is local to the country, giving you

access to engineers who speak your language. NI delivers industry-

leading technical support through online knowledge bases, our

applications engineers, and access to 14,000 measurement and

automation professionals within NI Developer Exchange forums.

We also offer service programs that provide automatic upgrades to

your application development environment and higher levels of

Hardware Services

NI Factory Installation Services

NI Factory Installation Services (FIS) is the fastest and easiest way to

use your PXI or PXI/SCXI™ combination systems right out of the

box. Trained NI technicians install the software and hardware and

configure the system to your specifications. NI extends the standard

warranty by one year on hardware components (controllers, chassis,

modules) purchased with FIS. To use FIS, simply configure your

Calibration Services

NI recognizes the need to maintain properly calibrated devices for

high-accuracy measurements. We provide manual calibration

procedures, services to recalibrate your products, and automated

calibration software specifically designed for use by metrology

Repair and Extended Warranty

NI provides complete repair services for our products. Express repair

and advance replacement services are also available. We offer

extended warranties to help you meet project life-cycle requirements.

National Instruments • Tel: (512) 683-0100 • Fax: (512) 683-9300 • info@ni.com