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NI Services and Support

NI has the services and support to

meet your needs around the globe

and

through

the

application

lifecycle – from planning and

development through deployment

and ongoing maintenance. We offer

services and service levels to meet

customer requirements in research,

design, validation, and manufacturing.

Training and Certification

NI training is the fastest, most certain route to productivity with our

tools. NI training can shorten your learning curve, save

development time, and reduce maintenance costs over the

application lifecycle. We schedule instructor-led courses in cities

worldwide, or can hold a course at your facility. We also offer a

professional certification program which identifies individuals who

have a high level of skill and knowledge about using NI products.

Professional Services

Our Professional Services Team is comprised of NI applications

engineers, NI Consulting Services, and a worldwide NI Alliance

Partner Program of more

than

more

than

600

independent consultants

and integrators. Services

range from start-up assistance to turnkey system integration.

OEM Support

We offer design-in consulting and product integration assistance if

Local Sales and Technical Support

In offices worldwide, our staff is local to the country, giving you

access to engineers who speak your language. NI delivers industry-

leading technical support through online knowledge bases, our

applications engineers, and access to 14,000 measurement and

automation professionals within NI Developer Exchange forums.

We offer service programs which provide automatic upgrades to

your application development environment and higher levels for

Hardware Services

NI Factory Installation Services (FIS)

NI Factory Installation Services (FIS) is the fastest and easiest way

to use your PXI or PXI/SCXI™ combination systems right out of

the box. Trained NI technicians install the software and hardware

and configure the system to your specifications. NI extends the

standard warranty by one additional year on hardware components

(controllers, chassis, modules) purchased with FIS. To use FIS,

Calibration Services

NI recognizes the need to maintain properly calibrated devices for

high-accuracy measurements. We provide manual calibration

procedures, services to recalibrate your products, and automated,

calibration software specifically designed for use by metrology

Repair and Extended Warranty

NI provides complete repair services for our products. Express

repair and advance replacement services are also available. We offer

extended warranties to help you meet project life-cycle

CUSTOMER

NEEDS

National Instruments • Tel: (512) 683-0100 • Fax: (512) 683-9300 • info@ni.com